Class Insurance Agency
Effective Date: 05.25.2026 Last Updated: 05.25.2026
Class Insurance Agency (“Class Insurance Agency,” “we,” “us,” or “our”) values the privacy of every person who visits our website, requests a quote, applies for coverage, or otherwise communicates with our team. This Privacy Policy describes what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
This policy applies to information we collect through our website, online forms, email exchanges, telephone calls, and SMS/MMS messages. By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with any part of this policy, please do not use our website or submit personal information through our forms.
Class Insurance Agency is a United States–based commercial insurance agency that provides trucking insurance solutions to owner operators, small fleets, large fleets, and freight brokers. Our product offerings include Commercial Truck Insurance, Motor Truck Cargo Insurance, Physical Damage Insurance, General Liability Insurance, Excess Insurance, Non-Trucking Liability Insurance, Freight Broker Insurance & Bonds, and Occupational Accident Coverage.
We collect information in several ways, depending on how you interact with us.
When you fill out a form on our website, request a quote, request a certificate of insurance, apply for a position, or otherwise communicate with us, we may collect:
When you visit our website, we automatically collect certain technical information, including:
This information helps us understand how our website is used and how we can improve it.
We use cookies, pixel tags, and similar tracking technologies to make our website function, remember your preferences, and analyze traffic. Cookies fall into a few general categories:
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
We use the information we collect to:
If you provide your mobile phone number and opt in to receive text messages from Class Insurance Agency, you agree to receive SMS and MMS messages from us as described below.
Class Insurance Agency uses SMS/MMS to send the following types of messages:
You opt in to SMS communications by providing your mobile number and affirmatively agreeing to receive text messages from us. Consent is obtained through one of the following methods:
Mobile phone numbers are never required in order to obtain a quote or purchase a policy. Consent to receive SMS messages is not a condition of purchase.
Message frequency varies based on your account activity and the nature of your inquiry. You can typically expect a limited number of messages per month, with possible increases during active quote, renewal, or claims periods.
Message and data rates may apply. You are responsible for any charges from your wireless carrier related to SMS or MMS messages, including data charges for any media or links included in our messages. Class Insurance Agency does not charge a fee for SMS communications.
You can opt out of SMS messages at any time by replying STOP to any message we send. You may also reply with END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT to discontinue messages.
After you opt out, you will receive a single confirmation message acknowledging that you have been unsubscribed. After this confirmation, you will receive no further SMS messages from us unless you opt in again.
Reply HELP to any message you receive from us, and you will receive instructions on how to contact our team. You may also reach us directly at 360-450-2211 or truck@aicinsagency.com for assistance.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share limited information with service providers strictly for the purpose of delivering messages on our behalf (for example, our messaging platform and telecommunications carriers). These providers are contractually limited to using your information only as needed to deliver the service.
SMS and MMS message delivery depends on your wireless carrier and may be subject to delays, failures, or restrictions outside of our control. Class Insurance Agency is not responsible for undelivered or delayed messages.
When you email us, submit a form, or otherwise initiate contact, we may use your email address to:
You may unsubscribe from non-essential email communications at any time by following the unsubscribe link in our messages or by contacting us directly. Please note that essential service emails (such as policy documents, billing notices, and claim updates) are necessary to provide our services and cannot be opted out of while you maintain an active policy with us.
Our website may include several forms, such as:
Information you submit through these forms is used solely to respond to your request, evaluate your application, or process the requested service. Submitting a form does not obligate you to purchase insurance, and submitting a quote request does not guarantee that coverage will be offered.
We do not sell your personal information. We may share information only as described below:
Payment information submitted through our online payment links is processed by third-party payment processors. Class Insurance Agency does not store full credit card or bank account numbers on our systems. Please review the privacy practices of those processors directly.
Mobile opt-in data and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
We retain personal information for as long as it is needed to provide our services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods may be longer when required by insurance regulations, tax laws, or other applicable record-keeping requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have the right to:
To exercise any of these rights, please contact us using the information in Section 14. We will respond within the time period required by applicable law. We may need to verify your identity before fulfilling a request.
Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you through our website or other communications. Continued use of our website or services after changes take effect constitutes your acceptance of the updated policy.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:
Class Insurance Agency
Address: 201 NE Park Plaza Drive, Suite 110 Vancouver, WA 98684
Email: truck@aicinsagency.com
Phone: 360-450-2211
